FAQS

Do you ship overseas?

No, we ship only in GCC countries

How long will it take to my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What are your shipping charges for Gulf Countries?

Shipping charges vary depending on the destination and the weight of the package. You can view the shipping cost at checkout before placing your order.

How long does shipping take to Gulf Countries?

Shipping times to Gulf Countries typically range from 3 to 7 business days, depending on the shipping method selected and the location of the delivery.

Do you provide tracking information for Gulf Country orders?

Yes, we provide tracking information for all orders shipped to Gulf Countries. You will receive a tracking number once your order has been dispatched.

Can I change the shipping address after placing my order for Gulf Countries?

Please contact our customer support team immediately if you need to change the shipping address for your order in Gulf Countries. We will do our best to accommodate your request.

Can I cancel or modify my order after it has been placed for Gulf Countries?

We aim to process orders quickly, but you can contact our support team to request a cancellation or modification. However, please note that once an order has been shipped, it cannot be canceled or modified.

What payment methods do you accept for Gulf Country orders?

We accept a variety of payment methods including credit/debit cards, PayPal, and bank transfers for orders in Gulf Countries.

What is your return policy for Gulf Country orders?

We offer a hassle-free return policy for orders in Gulf Countries. If you are not satisfied with your purchase, you can return it within 14 days for a refund or exchange.

Is return shipping free for Gulf Country orders?

Return shipping costs are the responsibility of the customer unless the item received is damaged or defective. Please contact us if you need assistance with a return due to a damaged or defective item.